Lifetime Warranty

The Sunglass Guy warrants to the purchaser that the sunglasses shall be free from defects in materials, components, or workmanship for the lifetime of the purchaser. We agree to replace the sunglasses for ½ the price of the original retail price. The purchaser may ship the sunglasses to us along with a check or money order. This offer also extends to those customers who break or damage their sunglasses as a result of negligence.

How To Use The Warranty

There are 2 simple ways to submit a warranty:

1. Visit us in person! We are always happy to warranty your sunglasses in person. It also makes it easier to substitute a style we may be out of stock on or is discontinued. see our Show Calendar to see when we will be in you area.

2. Mail them to us: PO Box 1396, Newport WA 99156. If we need to substitute your style due to being out of stock, or discontinued, we will either pick the next closest style, of if you provided your cell number, we can send photos with options for substitution. 

Depending on our show schedule, it may take 7-10 business days for us to mail back your replacement pair.

What does the Warranty Cover?

Our warranty covers any manufacture defects, including accidentally breaking your sunglasses. The most important part is, we need the broken sunglasses when doing the warranty in person or by mail.

We have had warranty submissions for: dog chewed on them, kids broke them, sat on them, dropped an anchors on them, ran them over and more.

Does the Warranty Cover Scratched Lenses?

No, the warranty doesn't cover scratched lenses.

Do You Honor Past Warranty Cards?

Yes, if you have one of our styles and an old warranty card before we started the half price replacement we still honor it!

When you submit a warranty with one of our old warranty cards, follow the instructions on the card. When we replace you style, we will provide you with a new warranty card.

Does the Warranty Cover Lost?

No, the warranty doesn't cover lost or stolen sunglasses. The best joking way I explain in person "we need the broken pair back for the warranty, losing the sunglasses helps keeps us in business."

Purchased New Sunglasses But There's a Defect or Scratch?

No problem, we will exchange our sunglasses at no cost within 14 days of purchase, whether you bought them from us in person, or online through our website or social media, we got you covered.

Based on 116 reviews
82%
(95)
6%
(7)
3%
(4)
3%
(3)
6%
(7)
sunglasses

second pair I bought just as good as the first

Nice but scratched

Overall a great pair of sunglasses, but both lenses each had a major scratch on them upon opening my package! Very disappointing for paying $23

Had a question on size and measurements, very helpful. Glasses also came very quickly.

I love my hardcore locs

Great customer service

Scott is awesome. Helped me out big time….polite, responsive, professional! Would recommend this company to anyone and everyone!

Satisfied

I was very satisfied

Good stuff

Quickly shipped, quality sunglasses, just what I needed.

Shipping damage

The glass are perfect for my application. Unfortunately, they were bent in shipping as the glass’ weren’t protected sufficiently in anything other than a jetpack.

We mail clipons in a bubbled envelope and we wrap the clipons in additional bubble wrap for protection. Sorry to hear they were damaged by USPS during delivery. this has only happened once before out of hundreds of clip on orders, and that customer reached out to us about the damaged product they recieved and we sent her a replacement at no cost. Why didnt you bother reaching out to us for help about this instead of just a 1 star review?

Great clip on sunglasses great price and fast shipping. I would recommend them to friends.

Great service

Scot promptly replied to my questions about sizing and adjusting them to fit. I bought 3 pair. The quality is good and the customer service was great.

Perfect

I love my sunglasses. The fit is perfect and having the 2 different shades is great. Highly recommended.

Delivery was fas and quality is amazing!!

Thank you.

Helped choose correct size and fulfillment was excellent'

Had been to other online sites but none could get my right size. One conversation and we were done. Excellent service and knowledge

Perfect

They arrived quickly, fit my glasses perfectly & look great. Thank you

Extremely Happy With My Purchase

Purchased these not knowing what to expect based on the price. Extremely pleased with my purchase. Fit well, lightweight, great style, and bifocal lenses work great for reading. As sunglasses, they work just as well as a pair of Maui Jims I own and at about 25% of the price. And my wife says they look just as good. With the replacement warranty these glasses offer, I can't see myself ever purchasing anything else.

Seemed to be cheap

Seemed to be very cheaply made

Love how these fit my face

I love these sunglasses

Thanks

The sunglasses work just as explained in advertisements. High quality and craftsmanship. Thank you Sungglass Guy.

Covers Ray Ban Aviators

I bought the 56mm Grey to cover a pair of RB6489 glasses. The fit is better than other flip ups I’ve had. The dark grey lens also cover any mismatch in fit. Quality of the polarization seems good.