Privacy Policy
Shipping
When you place an order with us, we strive to process and ship it as quickly as possible. Our average processing time is 1-3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
We offer free standard USPS shipping on all orders over $40 within the United States. The estimated delivery time for standard shipping is 3-10 business days. If you need your order sooner, we also offer expedited shipping options for an additional fee.
Returns
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your sunglasses, you may return them within 14 days of receiving your order. Please note that the sunglasses must be in their original condition, and with all packaging intact.
To initiate a return, please contact our us with your order number and reason for return. Once your return is approved, we will provide you with a return shipping label. Please allow 5-7 business days for your return to be processed and for the refund to be credited back to your original payment method.
Privacy Policy
At The Sunglass Guy, we take your privacy seriously. We use industry-standard security measures to protect your information and ensure the confidentiality of your transactions. Our website is encrypted with SSL (Secure Sockets Layer) technology to safeguard your personal data.
We collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Contact Us
If you have any questions or concerns regarding our policies or your order, please don't hesitate to contact our customer service team. You can reach us by filling out the form below or by phone at 509-818-2600. Our dedicated team is available to assist you Monday-Friday, from 9AM-5PM PST.
Thank you for choosing The Sunglass Guy. We appreciate your business and look forward to serving you!